Work From Home Jobs (Remote) In Ponca City @Earnmoneyonlinejob ( Technical Support )
Hiring Organization: CLX Gaming
Post Name: Technical Support
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Ponca City, OK
Full Jobs Description
Cybertron is looking for a Technical Support/Customer Advisor to join their team. At Cybertron, we strive to provide our customers with the highest level of professional and friendly service. Your role is to assist our customers throughout their experience from consideration, to purchase and after purchase. You will be encouraged in your efforts to provide the best possible customer experience.
Duties:
- The primary task of the Customer Support Specialist is to provide technical support and assistance to customers with their hardware and software issues.
- Communicate with clients as needed: constantly on events and inform them of future changes.
- Work with supervisors and other departments to resolve cases quickly. • Customer protection to ensure high customer satisfaction.
- Provide customers and potential customers with hardware solutions that meet their requirements.
Job Requirements:
- Communication skills: such as telephone skills, communication, active listening and customer service.
- Understanding of computer operating systems and common software applications. • Advanced understanding of computer hardware components
- Experience in troubleshooting and diagnosing computer problems.
Work From Home Jobs (Remote) In Ponca City @Earnmoneyonlinejob ( Technical Support )
Technical Awareness:
- Ability to match resources to technical problems.
- Service awareness of all key organizational services for which support is provided.
- Independent ability to work in a fast-paced environment
- 2-year IT degree preferred but not required.
Advantages:
- Competitive basis based on experience and qualifications.
- Unlimited performance bonus
- Unlimited commissions for pre-sales assistance and consultation.
- Includes health and dental benefits.
- Complete on-the-job training and support
- Comfortable work environment and culture.
- Excellent opportunity to develop.
Work From Home Jobs (Remote) In Ponca City @Earnmoneyonlinejob ( Technical Support )