Work From Home Jobs (Remote) In Little Rock @Earnmoneyonlinejob ( Quality Control Representative )
Hiring Organization: VERITEXT
Post Name: Quality Control Representative
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Little Rock, AR
Full Jobs Description
Quality representatives use their knowledge and skills as a professional transcript writer to participate in the oversight of a legal transcript quality management program. Their efforts ensure that the work submitted by transcriptionists and delivered to clients meets quality standards through transcription review, feedback and transcription support.
Work From Home Jobs (Remote) In Little Rock @Earnmoneyonlinejob ( Quality Control Representative )
Main areas of responsibility
- Provide scheduled transcription support during work. Conduct quality reviews of transcribers' work products.
- Prepare and provide feedback for reporter transcripts and reviews.
- Act as a first-level source of information on quality standards and requirements. Adhere to established processes and service level agreements.
- Communicate with the quality team on the details and parameters of support levels for quality assessment, feedback delivery and engagement.
- Work in a variety of roles at an established production level. Monitor and provide data when requested.
- Provide transcription support for special assignments as assigned and business needs.
Skills and Qualifications
- Ability to proofread and edit documents efficiently and effectively. Knowledge of court proceedings protocol.
- Able to manage concurrent use of software programs. Able to give feedback and instructions effectively and constructively.
- You can use MS Office applications professionally. Advanced typing speed of 60 WPM. Excellent written communication skills.
- Advanced English skills, including grammar, punctuation and spelling. Support service oriented and strong communication skills.
- Dedicated professionalism and quick and accurate response. Ability to maintain detail and handle work accordingly.
- You can work independently in close collaboration with a team.
- Excellent hearing and the ability to easily distinguish details and speakers from audio recordings.
Work From Home Jobs (Remote) In Little Rock @Earnmoneyonlinejob ( Quality Control Representative )