Advanced Micro Devices Customer Service Jobs (Remote) ::: USA @Earnmoneyonlinejob ( Lead Customer Engineer )

Advanced Micro Devices Customer Service Jobs (Remote) ::: USA @Earnmoneyonlinejob ( Lead Customer Engineer )

Hiring Organization: Advanced Micro Devices

Post Name: Lead Customer Engineer

Qualification: Graduate

Industry: Private

Employment Type: Full Time

Work Hours: 8 Hours

Salary: $20 - 25/Hour

Location: Des Moines , USA

Full Job Description:

The Job:

AMD is steady in our commitment to conveying a remarkable client experience. We comprehend that convenience and responsive client assistance are fundamental fixings in accomplishing this goal. As an esteemed individual from the Server farm GPU and Sped up Handling applications designing association, your job as Lead Client Designer is crucial in driving and supporting top tier client assistance for a significant cloud specialist organization in the US.

Advanced Micro Devices Customer Service Jobs (Remote) ::: USA @Earnmoneyonlinejob ( Lead Customer Engineer )

The Individual:

As a forerunner in the client designing association, you play a basic part in guaranteeing generally speaking consumer loyalty at one of our most significant cloud server farm clients through goal and conclusion of perplexing specialized help issues and overseeing required coordinated effort between the client, their accomplice, programming improvement, item the executives, and business pioneers. You ought to have magnificent programming troubleshooting abilities (C/C++ and Python required), have a basic comprehension of how to run AI (ML) responsibilities on server frameworks with sped up handling, and have effectively upheld no less than one significant hyperscale cloud supplier in your profession.

Key Liabilities:

• Lead the endeavors of the DC GPU client designing (CE) group to guarantee client progress in the sending and utilization of AMD Instinct™ Gas pedals at a significant CSP in the US. These exercises include:
• The replication and troubleshoot of client issues (programming stack, firmware, driver), working with cross-useful groups, and driving main driver examination.
• Figure out client prerequisites and timetable, distinguish holes in AMD offering and work with key partners to close them.
• Go about as the essential resource for the client and guarantee all issues for the record are focused on, followed, and settled as soon a possible.
• Work with specialized conversations with the client, their assigned OEM/ODM accomplices, and important AMD educated authorities, depending on the situation.
• Assist with selecting top tier specialized designing ability and give direction to the board on the most proficient method to further develop execution and productivity of the current group.
• Oversee specialized accelerations from clients as well as your staff's inside accelerations to AMD's different programming improvement groups.
• Address specialized help the board during client calls/accelerations and go about as a heightening point for client issues, driving towards a goal.
• Hop in to help different individuals from the group in settling client issues on a case by case basis.
• Proactively screen client tickets while guaranteeing all issues are dealt with appropriately.
• Convey the group's adequacy in settling significant client issues and in general help patterns to the board.
• Act as a coach to other CE group with respect to specialized issues and delicate abilities.
• Roll up week by week support features and warnings to the executives.
• Give proposals to work on interior cycles and devices to upgrade client experience with our items and programming.

Favored Insight:

• Knowledge of no less than one AI (ML) System, for example, TensorFlow or PyTorch, and benchmarking ML responsibilities on GPUs or potentially other man-made intelligence gas pedals.
• Python and C/C++ programming, utilizing best programming configuration rehearses.
• GPU programming advancement or approval including HIP, CUDA, ROCm, or OpenCL.
• Programming execution assessments, improvements and troubleshooting.
• Client first outlook. Headed to meet or surpass client assumptions, resolve issues quickly and, whenever the situation allows, proactively.
• Ready to estimate specialized issues and eloquent their effect on AMD and our clients.
• Compelling correspondence and show abilities and agreeable in a client confronting climate. Experience with chief rollups.

Advanced Micro Devices Customer Service Jobs (Remote) ::: USA @Earnmoneyonlinejob ( Lead Customer Engineer )