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Hiring Organization: Google
Post Name: Customer Success Manager
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20 – $30/Hour
Location: Texas, USA
Full Job Description
The Google Cloud Stage group helps clients change and assemble what's next for their business — all with innovation worked in the cloud. Our items are designed for security, dependability and adaptability, running the full stack from foundation to applications to gadgets and equipment. Our groups are devoted to aiding our clients — engineers, little and huge organizations, instructive foundations and government offices — see the advantages of our innovation become completely awake. As a component of a pioneering group in this quickly developing business, you will assume a vital part in understanding the necessities of our clients and assist with forming the fate of organizations of all sizes use innovation to interface with clients, workers and accomplices.
As a Client Achievement Director, you will be proficient in computerized work environment change, client personas, and innovation/industry patterns. You will go about as a believed counselor to an arrangement of clients and assist them with acquiring esteem from Google's efficiency and coordinated effort devices. You will work with other client confronting groups to guarantee that a client's insight on Google Cloud surpasses their assumptions. You'll collaborate with clients to foster an arrangement that adjusts their business needs to progress gas pedals (e.g., hierarchical, program, change the board, and specialized techniques) intended to lessen time to an incentive for Google arrangements. You will go about as an answer topic overlay, characterizing system, and distinguishing/conveying need gas pedals as a feature of a general client change plan.
Google Cloud gives associations driving foundation, stage capacities and industry arrangements. We convey venture grade cloud arrangements that influence Google's state of the art innovation to help organizations work all the more proficiently and adjust to evolving needs, giving clients an establishment for what's in store. Clients in excess of 150 nations go to research Cloud as their confided in accomplice to take care of their most basic business issues.
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Obligations
- Collaborate with client confronting account groups and leaders to foster vital and specialized plans that assist clients with accomplishing their business goals.
- Guide chief client partners through the progressions expected to open the full worth of Google Work area, giving direction to assist them with planning the ideal enablement and reception system to expand business esteem.
- Collaborate with clients to recognize achievement benefits that will speed up their chance to esteem, and foster intends to execute these administrations, including the following of goals, partners, achievements, dangers, and measurements.
- Act as an educated authority in computerized efficiency and coordinated effort, give thought initiative to clients at leader and professional levels.
- Drive the effective onboarding and reception of Google efficiency and coordinated effort answers for an arrangement of records, zeroing in basically on Google Work area.
Least capabilities:
- Experience driving innovation and computerized change programs for outer clients using cloud-based answers for efficiency and work environment arrangements
- Experience in making guides with client partners to assist with driving arrangement reception and business esteem
- Experience supporting endeavor clients in IaaS, PaaS, or SaaS
Favored capabilities:
- Graduate degree in an administration, specialized, or designing field
- Experience with client confronting work, including C-suite level administration and detailing
- Experience driving or undertaking overseeing work environment efficiency and coordinated effort programs in huge endeavor associations
- Experience working with Big business and Arrangement Modelers to characterize future conditions of the guide to convey to clients
- Experience teaming up with channel accomplices and framework integrators, and information on the Google Cloud biological system
- Superb correspondence, show, and program the executives abilities
Customer Service Jobs, Customer Support Jobs In Tx @ Apply Now @( Customer Success Manager )
