Work From Home Jobs (Remote) In Golden @Earnmoneyonlinejob ( Customer Experience Agent )
Hiring Organization: K Health
Post Name: Customer Experience Agent
Qualification: Graduate
Industry: Private
Employment Type: Full Time
Work Hours: 8 Hours
Salary: $20-$30/Hour
Location: Golden, CO
Full Jobs Description
K Wellbeing is an endeavor supported, quickly developing beginning up with a mission to utilize the force of shared information to get everybody admittance to better caliber, more reasonable medical services. We're searching for mission-driven people to join our developing group and assist us with killing medical care disparities and construct a superior, better future for all of us.
Named as one of FastCompany's Most Creative Wellbeing Organizations of 2022 and to the 2021 CNBC Disruptor 50 rundown, K Wellbeing is utilizing Man-made reasoning (computer based intelligence) to construct the savviest advanced medical services stage in presence. Our information driven application unites the information on a great many specialists and the mysterious clinical records of millions of individuals to help analyze and treat what's up. We offer a free side effect checker and all day, every day admittance to specialists to get clarification on pressing issues, reorder solutions, get care for your children, and that's just the beginning. Right from your telephone — no protection required.
Since we were established in 2016, K Wellbeing has brought more than $270M up in VC subsidizing and our Series E financing round carried us to Unicorn status. Our ongoing accomplices incorporate the Mayo Facility Stage, Song of praise, and Maccabi Wellbeing Administrations.
Work From Home Jobs (Remote) In Golden @Earnmoneyonlinejob ( Customer Experience Agent )
About the job:
- K Wellbeing's Client Experience group is developing and we are searching for somebody who has a tremendous range of abilities however a committed enthusiasm for greatness. We are recruiting in Focal, Mountain and Pacific Time regions.
- You're supposed to turn into a specialist on our item, dispose of any obstacles for clients, and eventually assemble brand reliability through our Help associations. As a feature of our help group, you'll deal with both telephone and email requests promptly with insightful, exhaustive reactions. You'll confer our organization values through your communications with our clients and will successfully catch client criticism to assist us with working on our item!
- Make certain to look at our application on your android or apple store.
- How is the recruiting system?
- Our employing group surveys all applications. We speak with applicants at each step of the cycle, informing them as to whether we'll be pushing ahead, and what they can anticipate in the following stage.
- Application Survey
- Composing Brief: You will be sent a short composing brief centered around client experience. We know you're curious about the arrangements of K Wellbeing, so go ahead and make up your own in your reaction. This exercise shows us your disposition with clients.
- Bunch Meetings: You will meet with colleagues close by a few competitors that are consulted all the while for all intents and purposes for a choice to be made. This will be two rounds for a sum of 60 minutes.
- Reference Checks: At this stage, two reference checks will be directed
Offer
What you'll do:
- Tackle different issues with clients and resolve issues rapidly
- Handle client calls with sympathy, undivided attention, and item mastery (20+ calls each day)
- Make and modify messages utilizing personalization while keeping up with the brand voice
- Use arrangement driven strategies to investigate issues to give a consistent client experience
- Effectively pay attention to client issues to diffuse or heighten as required
- Perform against testing objectives with a top tier group for the proficiency and nature of work
- Guarantee the wellbeing of our patients' data by working under HIPAA rules
- Precisely record client criticism and issues utilizing tagging frameworks
- Independently handle client demands with inspiration and discipline
- Add to a positive and strong group climate
Work From Home Jobs (Remote) In Golden @Earnmoneyonlinejob ( Customer Experience Agent )
